911DANFO is committed to providing dependable transportation solutions tailored to your needs. With a diverse fleet of vehicles, flexible rental options, transparent pricing, and responsive customer support, we make it easy to find the right transportation solution for any occasion.

Whether you need a self-drive rental, chauffeur service, airport transfer, corporate transportation, or a long-term vehicle solution, our team adapts to your requirements while maintaining a professional and reliable service experience.

Making a reservation is simple. Visit our website, select your preferred vehicle, and choose either a Self-Drive or Chauffeur Service option. The rental price and details for each vehicle are displayed on the vehicle listing page.

To secure your booking, complete the reservation form and pay the required reservation fee. Once confirmed, our team will contact you with the next steps and booking details.

A non-refundable reservation fee of $50 is required to secure your booking. 50% of this fee will be applied toward your total rental cost.

Once your reservation is confirmed, our team will provide a detailed and transparent quote with no hidden fees or charges. The remaining balance is due at the time of vehicle pickup or service commencement.

Please Note: Reservation fees are non-refundable but may be credited toward your booking as outlined above.

You can book a vehicle for as little as a few hours, a full day, a week, or longer, depending on your transportation needs and vehicle availability. Contact our team for customized short-term and long-term rental options.

For Drivers

To drive with 911DANFO, you must:

Be at least 25 years old (Below 25 will require additional fees)

Hold a valid driver's license.

Provide/purchase Insurance.

Have an accepted credit or debit card for payment and security deposit

For Riders

To book a ride with 911DANFO, you must:

Be at least 16 years old or be accompanied by an adult

Create a valid customer account to manage bookings

Provide a valid payment method

Additional requirements may apply depending on the service type and location.

International renters must present:

A valid driver's license from their home country

A valid passport or government-issued photo ID

An International Driving Permit (IDP) if the license is not in English or French

Note: An IDP is only a translation and must be presented together with the original driver's license.

We accept:

Visa

Mastercard

American Express

Eligible Visa and Mastercard debit cards

Prepaid cards and cash are not accepted.

You can reach us anytime via our contact page or email. We aim to respond quickly

We make transportation simple, reliable, and stress-free. Expect transparent pricing, responsive customer support, quality vehicles, and a professional team dedicated to delivering an exceptional experience from start to finish.

If you are involved in an accident while driving a 911 Danfo rental vehicle, ensure everyone is safe and contact emergency services if required. Then, contact the 911 Danfo Support Team immediately for assistance and guidance on the next steps.

Please do not admit liability, authorize repairs, or make any agreements with third parties on behalf of 911 Danfo without first speaking with our team.

For immediate assistance, contact our support line available during your rental period.

Additional charges may apply for:

Toll road usage

Traffic or parking violations

Damage claims

Administrative processing fees

These charges are often received from authorities several weeks after the rental period ends.

If a violation or toll is linked to your rental period, you will be notified by email or mail with the relevant details.

In most cases, authorities provide electronic notifications only. We will provide the available details, including the date, time, and location of the incident.

If your vehicle experiences a mechanical breakdown:

Move to a safe location if possible

Contact our 24/7 roadside assistance immediately

Do not authorize repairs without our approval

Our team will arrange assistance and replacement options where applicable.

No. We do not accept:

Learner's permits

Photocopies of licenses

Expired licenses

Licenses with restrictions that prevent normal vehicle operation

Yes. A refundable security deposit may be required at the time of pickup. Deposit amounts vary depending on the vehicle category and rental duration.

Yes. Additional drivers may be added to the rental agreement provided they meet our age, licensing, and identification requirements.